Some ardent fans (if they visit KJL still) will recall ape was in Melbourne, Australia sometime earlier this year. One of the things that impress ape was the manner in which toll is collected on their highway. Motorist there need not install an IU. (An IU cost more than $100, although it was free for existing motorist when ERP started here). One only need to log in to the internet and make payment online, prior to the intended journey where toll exists.
What if one in Melbourne suffers from similar situation ape faced previously? Motorist is given a certain days of grace period to pay the toll online or via phone calls. If you missed that deadline, the fine is hefty. (Go here for more information). Forgetful motorist or foreign motorist who are not familiar with the toll will appreciate their system of toll collection.
Ape rented a car on one of the weekends when wifey joined ape in that foreign land. Ape studied the map to avoid the toll but still got lost along the way and suspected he has entered a toll zone. Went online as soon as ape managed to get an internet connection and was directed to a page where ape can make payment. Problem was, the online service could not indicate whether ape actually went through the toll. A 24 hour hotline was available to make enquiries though. Ape made that call. The lady on the other end of line sounded merry and was absolutely helpful and polite, even though it was after 10pm. She got ape's name, the license plate number and did a search in the database. "Nope. Your records did not show up" she replied. Ape, being a kiasu and kiasi Singaporean probed further.
"Does that mean I did not enter a toll zone or the records has not been updated yet?" ape asked.
"It was only this afternoon when you travelled so it could be that it has not been updated yet. Why don't you try calling tomorrow?".
The next day, ape called again. The voice at the other end sounded familiar. Ape told her the problem and immediately she recalled "Oh! You're [Mr Ape] who called last night" Ohhhh, that's customer service! Not only did she remember the call she received, she recalled my name! Ape's response was embarrassing.
"I'm sorry I couldn't recall your name... is it Beth?"
"Bertha. No worries... give me your car number again. I'm sorry I couldn't remember what it was." Customer first... administrative matters took a back seat.
She ran through the database and there it was. Advised me on the toll cost and payment mode. Ape gave her the credit card number and settled the matter. No additional administrative charge.
Why can't we do the same? Ape thought. In the previous post, prior to dinner, ape recalled the pleasant encounter in Melbourne and asked why can't we do the same. After paying my "violation" with administrative charge, ape think again - why can't we do the same?
27 October 2009
Effective Road Pricing, Again?
Leafed by
Anonymous
at
12:43 AM
0
shoots (comment)
Leaflets: thoughts
24 October 2009
Effective Road Pricing?
Ape is a biker who doesn't frequent town or any of the ERP tolls. As far as Ape can recall, it's an average of once a year ever since ERP was introduced. It does not occur to ape that he has to remember every single toll, the precise hours that they will be in operation and the charges. Simply because, the next time ape has to pass through any of these gantries, the rules has probably changed. Nevertheless, ape had his cash card placed in just in case. It was the journey home that caught ape off guard.
Dinner ended close to 10. Ape deliberated on inserting the cash card. Ape knew he had to travel along CTE and the toll in CTE lasts longer than all other ERP gantry. Ape can take the safe way out by inserting the cash card but run the risk of forgetting to retrieve it. IU on a bike is unlike that of a car whereby one can keep the car locked and a passerby cannot take the cash card without breaking the window. Cash card left in the IU of a forgetful biker can be easily and frequently got "picked up" by any passerby and this happened to ape a handful of times. It is also easy for ape to forget taking out his cash card because ape seldom has any need to place it in the IU.
It was 10 pm and ape is heading out of town... should be safe, ape reasoned. Big mistake.
Traffic was heavy and slow moving. "Accident on lane one" was displayed on the EMAS. Better keep the eyes on the road... in case ape became the 2nd accident. Shortly after the accident site where the traffic became smoother, ape looked up and saw "ERP in operation until 10:30pm". Damn. Where's the next turning before the toll booth? NONE! "What time is it now?" Ape thought. Ape dared not steal a glance at his sleeve covered watch. Nevertheless, ape the saw the time... prominently displayed on the ERP gantry. "10:24pm ...." Shit. "...motorcycles $0.25..." as if in mockery. ARRGGH! Went through the gantry. The LED on the IU flashed red merrily and all ape could do was to wait for the letter from LTA. Ape wondered how much he'll be fined.
(The latest comment about ERP ape read about is here).
Leafed by
Anonymous
at
12:27 AM
0
shoots (comment)
Leaflets: rantings
09 August 2009
National Day, National Pledge... Nationalism
We, the citizens of Singapore,
Pledge ourselves as one united people
Regardless of race, language or religion
To build a democratic society
Based on justice and equality
So as to achieve happiness, prosperity and progress for our nation
Ape joins Singaporeans to make this pledge. On this day, allow ape to recall some thoughts about the sense of patriotism, nationalism and sense of belonging... to Singapore.
Remember some time ago, Dr Vivian B. recall the conversation he had with his son? About why should he fight for Singapore if there's a war? Actually, ape came across this topic some 10 years before Dr Vivian brought it up in parliament. Ape has found his answer and is simple. Ape has a part in this nation building and is still doing his part.
No no no... ape is no civil servant. Ape is just a common citizen like any other citizen. Ape works, ape pays tax. Ape owns a HDB flat and ape pays road tax (motorcycle). Ape likes to believe his occasional feedback to Town Councils help improved general estate of the town ape stays. Ape did his national service is still serving as an NSmen (actually, ape was a regular).
Ape did not come up with national policies nor build skyscrapers or highways and the little things is within ape's capabilities and the capabilities of many Singaporeans does contribute to our country. For these little (little doesn't mean unimportant, though) efforts that ape has contributed, should ape allow any aggressor to overrun this country or should stand and defend what is rightfully ours?
"Ask not what your country can do for you - ask what you can do for your country" (John F. Kennedy)
Nope. Ape is not going to quote JKF because it is meaningless to ape. Ape is going to amend it to something that is more meaningful to ape should I ever have doubts about fighting for Singapore...
Ask not what Singapore has done for you - ask what you have done for Singapore. (Ape... not Abe hor.)
When you have a part in building something, I'm sure you'll stand to defend it when it's in threat of destuction. Think about it. What have you done for this country that makes you want to stand and defend her. It doesn't matter if it's big or small... as long as you've done your part.
Have a wondeful National Day
Leafed by
Anonymous
at
8:22 PM
1 shoots (comment)
Leaflets: thoughts
30 May 2009
Things We Take For Granted
Something came into my thoughts and I decided to put it down in writing. I'll share more of my thoughts at the bottom of this post. Do share yours with mine.
***********************
You're in love
So is the man who loves you
You're so in love that you want to make a vow,
To live together in the legal estate of matrimony,
To love him, comfort him, honour and keep him in sickness and in health
and forsaking all others, be faithful to him, so long as you both shall live.
So does he
You're so in love that you want to declare your love to everyone and anyone
and receive the blessings from those who love you
So does he
You're so in love that you'll devote your heart, mind and body to him
So does he
You're so in love that you want to raise children with him
To see them grow and realise their own potential
and to be valuable members of society
So does he
But you can't,
you can't live together in the legal estate of matrimony
you can't declare your love to everyone
you won't receive the blessings
you can't devote your body to him
you can't raise children with him, not even if all you're asking for is adopted children
not only that,
you can't apply for subsidized government housing
or place his name under the beneficiary of your life insurance
Neither can he
Because you are a man
******************************
I wonder how many of you were thinking about the gender of "You". Gender aside, what if the last statement has been changed to
"Because you are of a different race / religion /social class"
What will your thoughts be then?
I realised, after I went through these thoughts, that there are so many things that we, heterosexuals, happily married people, take for granted.
We happily walk into that tiny building in Fort Canning Hill to register our marriage. Declare our marriage vows to our friends and family. We even hold lavish banquet and receive loads of well wishes.
We're granted subsidized public housing, we can put our spouse name as beneficiary in case the unfortunate happens to us. We can adopt children even if we can't have any.
We hug and kiss our partner publicly when we happy, we do the same when we're sad. We can do all these because we love and are capable of loving. Why can't they?
Leafed by
Anonymous
at
11:16 AM
2
shoots (comment)
17 May 2009
Pink Dot Sg
You be your own judge on how you and your family want to live your lives. Please don't judge others how they live theirs as long as they do no harm to others and are happy.
Leafed by
Anonymous
at
5:12 PM
0
shoots (comment)
